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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt'>Dear colleagues,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt'>In response to questions received from SAHs following the webinar presentation on “Communications and Follow-Ups” during the last SAH conference, CIC is sharing the following information to provide additional clarity on communications with visa offices.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><u><span style='font-size:11.0pt'>For Groups of Five and Community Sponsors<o:p></o:p></span></u></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt'>Incoming communications (sponsor→ visa office) </span></b><span style='font-size:11.0pt'><o:p></o:p></span></p><p><span style='font-size:11.0pt'>-          A Use of Representative Form must be on file in order for a sponsorship representative to provide information to the visa office on a refugee’s behalf (to update the refugee’s address; change in refugee circumstances; etc.)<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt'>Outgoing communications (visa office→ sponsor)</span></b><span style='font-size:11.0pt'><o:p></o:p></span></p><p><span style='font-size:11.0pt'>-          Visa offices will now be using the primary email address associated with the organization in GCMS for all communications with sponsors. This is in recognition of the fact that sponsor contact information recorded on the undertaking may change by the time the application is processed overseas<o:p></o:p></span></p><p><span style='font-size:11.0pt;background:yellow;mso-highlight:yellow'>-          CIC maintains Group of Five and Community Sponsor email addresses and other contact information in GCMS; It is therefore very important for G5s and Community sponsors to inform CIC of any changes to their contact information by sending a case specific enquiry through: <span style='color:#002060'><a href="https://dmp-portal.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx">https://dmp-portal.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx</a></span>. <i><span style='color:#002060'>Be sure to select “sponsor” in the drop down menu for relationship to applicant, and select “change of address” in the drop down menu for application type.</span></i></span><i><span style='font-size:11.0pt;color:#002060'>  </span></i><span style='font-size:11.0pt'><o:p></o:p></span></p><p><span style='font-size:11.0pt'>-          The refugee indicates their willingness to have their personal information disclosed to their sponsoring group by checking off the appropriate box on the Schedule 2.<span style='color:#1F497D'><o:p></o:p></span></span></p><p class=MsoNormal><span style='font-size:11.0pt;mso-fareast-language:EN-US'>Best regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#3366CC'>Yosief Araya</span></b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'>  Manager | Refugee Sponsorship Training Program | Catholic Crosscultural Services<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'>55 Town Centre Court, Suite 401, Scarborough, ON M1P 4X4</span><span lang=EN-US style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Tel: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="tel:416.290.1700%20Ext.%20402" target="_blank"><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'>416.290.1700 Ext. 402</span></a></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'> |  Toll-Free: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="tel:1.877.290.1701" target="_blank"><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'>1.877.290.1701</span></a></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'> | Fax: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="tel:416.290.1710" target="_blank"><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'>416.290.1710</span></a></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'> | </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:yaraya@rstp.ca" target="_blank" title="blocked::mailto:yaraya@rstp.ca"><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>yaraya@rstp.ca</span></a></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:blue'>, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'><a href="http://www.rstp.ca/"><span lang=EN-US>www.rstp.ca</span></a></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#3B3838'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#3B3838'>Follow us on Twitter (@RSTP_ca) and Facebook </span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p></div></div></body></html>