[PSRList] Translated Day 10 COVID-19 Test Instructions (Text and Video) and Feedback

Suneet Kharay skharay at rstp.ca
Thu Apr 15 10:00:43 EDT 2021


Dear Sponsors,

Please see the email below from IRCC.

The translated written instructions for the Day 10 COVID-19 test are attached and links to the videos can be found in the email below (the English and French versions are available at: https://www.switchhealth.ca/en/individuals/home-kits/covid-test/).

If you have had recent arrivals that have had issues with Switch Health and the Day 10 test (such as long wait times to see a nurse for the virtual appointment or Day 10 results being delayed), please email us with the details so we can collate this feedback and provide it to IRCC and PHAC for use in their discussions with Switch Health.

Best,

Suneet

Suneet Kharay, Special Initiatives Manager | Refugee Sponsorship Training Program
55 Town Centre Court, Suite 401, Scarborough, Ontario, M1P 4X4
Tel: 416.290.1700 ext. 2414 | Toll-Free: 1.877.290.1701 | skharay at rstp.ca<mailto:skharay at rstp.ca> | www.rstp.ca<http://www.rstp.ca/>

Follow us on Twitter<https://twitter.com/RSTP_ca>, Facebook<https://www.facebook.com/The-Refugee-Sponsorship-Training-Program-301867363165089/> and YouTube<https://www.youtube.com/user/RefugeeSponsorship/feed>

Attention:

Thank you for contacting RSTP. The well-being of our staff, clients and volunteers is our highest priority. We remain closed for in-person visits during the COVID-19 pandemic, but we can help you over the phone, via email, through webinars, online meetings and online training sessions.

Please check the "Contact Us" page on our website at http://www.rstp.ca/en/contact-us/ for the contact information of your nearest RSTP Trainer. Thank you.

From: McIntosh.Rhonda <rhonda.mcintosh at cic.gc.ca<mailto:rhonda.mcintosh at cic.gc.ca>>
Sent: April 15, 2021 8:45 AM
To: Ekaterina Pak <epak at rstp.ca<mailto:epak at rstp.ca>>; Suneet Kharay <skharay at rstp.ca<mailto:skharay at rstp.ca>>; Yosief Araya <yaraya at rstp.ca<mailto:yaraya at rstp.ca>>
Subject: FW: IRCC translation


[EXTERNAL EMAIL] Please be cautious when opening links or attachments in the email, DO NOT open when not sure.
Good Morning,

To better assist PSRs with self-administration of Day-10 COVID-19 testing; attached are 6 translated copies provided by Calgary Catholic Immigration Society (CCIS) including:


  *   GAA Testing Requirements Welcome Kit
  *   SWITCH Health Insert
  *   Updated COVID-19 Form Design

CCIS has kindly translated and provided the following SWITCH 10-day test videos.

Switch Health Videos are unlisted on our YouTube channel:

Arabic: https://youtu.be/gXJtBOHEeiQ<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FgXJtBOHEeiQ&data=04%7C01%7C%7Caa5ae2ea35964cb44c9608d9000c6946%7Ca5827fca282b40a69875772ff7768431%7C0%7C0%7C637540879937134112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lM52phYGvOvZkZp9D4UZvrTc%2FhHiFZc8tmlzhmPu4Zc%3D&reserved=0>

Amharic: https://youtu.be/Ibv7b0mifKo<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FIbv7b0mifKo&data=04%7C01%7C%7Caa5ae2ea35964cb44c9608d9000c6946%7Ca5827fca282b40a69875772ff7768431%7C0%7C0%7C637540879937144105%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=P1kYXmgLoQ%2BP1aSOuwcB%2B8oUU6kOcqQ6Fy0Zk8C7WzU%3D&reserved=0>

Spanish: https://youtu.be/MloA9e-CKos<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FMloA9e-CKos&data=04%7C01%7C%7Caa5ae2ea35964cb44c9608d9000c6946%7Ca5827fca282b40a69875772ff7768431%7C0%7C0%7C637540879937144105%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uWJP2yFX6%2B1GMrQ9iT0XNu%2BMjOh0jhlqGUYgDHGpSoU%3D&reserved=0>

Somali: https://youtu.be/itWEqbpAXhQ<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FitWEqbpAXhQ&data=04%7C01%7C%7Caa5ae2ea35964cb44c9608d9000c6946%7Ca5827fca282b40a69875772ff7768431%7C0%7C0%7C637540879937154100%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=sK6vlFkqQxVvrkqhmcLZAzs2H7V5Jz4M8ent9d%2F4eks%3D&reserved=0>

Tigrinya: https://youtu.be/eJfKPwX155g<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FeJfKPwX155g&data=04%7C01%7C%7Caa5ae2ea35964cb44c9608d9000c6946%7Ca5827fca282b40a69875772ff7768431%7C0%7C0%7C637540879937154100%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tO%2F2vI7u%2B8t9x7aROmWpwnHV6auVWd0nK%2B5LpbUHrK0%3D&reserved=0>

Farsi: https://youtu.be/c2WJWXFSGQ8<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2Fc2WJWXFSGQ8&data=04%7C01%7C%7Caa5ae2ea35964cb44c9608d9000c6946%7Ca5827fca282b40a69875772ff7768431%7C0%7C0%7C637540879937164095%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MP0WcHJlesp0n7LlqnUNSMVbCaxQ99AkdAKzSRc4yog%3D&reserved=0>

Filipino:  https://youtu.be/3RzzBDnCSeI<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2F3RzzBDnCSeI&data=04%7C01%7C%7Caa5ae2ea35964cb44c9608d9000c6946%7Ca5827fca282b40a69875772ff7768431%7C0%7C0%7C637540879937164095%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=h5%2Bp4WmuJr93zxr%2FNINFg6yNCOGm0ANt8QfmcHQcykQ%3D&reserved=0>

CCIS Google Drive, if you wish to download any video, you may select the video, right-click and download.

https://drive.google.com/drive/folders/1PlsxkGAeiy9f6OIxzqbu66Z9slAQQDZN?usp=sharing<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdrive.google.com%2Fdrive%2Ffolders%2F1PlsxkGAeiy9f6OIxzqbu66Z9slAQQDZN%3Fusp%3Dsharing&data=04%7C01%7C%7Caa5ae2ea35964cb44c9608d9000c6946%7Ca5827fca282b40a69875772ff7768431%7C0%7C0%7C637540879937164095%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=CHgOpDeovYMwv9MMO2QDQeUfQ7WaBZMNWlxKjUw8ohc%3D&reserved=0>

Thank you to CCIS and team for these documents and videos.

Kind regards,

Rhonda McIntosh

A/Senior Advisor to the Deputy Director General, Settlement Network
Immigration, Refugees and Citizenship Canada / Government of Canada
Rhonda.McIntosh at cic.gc.ca<mailto:Rhonda.McIntosh at cic.gc.ca>/ Tel: 416-452-9436
Teleworking - (403) 477 -7111 Télétravail

A/Conseillère principale de la directrice générale adjointe,/I, Réseau de l'établissement
Immigration, Réfugiés et Citoyenneté Canada / Gouvernement du Canada
Rhonda.McIntosh at cic.gc.ca<mailto:Rhonda.McIntosh at cic.gc.ca> / Tél.: 416-452-9436

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